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cargo-partner

Customer Service

cargo-partner

Posted

last week

Bangkok, Bangkok City, Thailand

Remote

IDR 12M

Mid Level

Contract

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves supporting key accounts in the logistics sector. The candidate should have strong communication and problem-solving skills.

About Company

cargo-partner is a full-range info-logistics provider focusing on a comprehensive portfolio of transport and warehousing services. They operate globally, emphasizing quality and sustainable logistics technology.

Core Requirements

  • Bachelor's Degree in Logistics or related field
  • At least 3 years experience in logistics
  • Strong customer service skills
  • Basic computer skills in MS Office
  • Ability to work under pressure

Responsibilities

  • Coordinate shipments as per customer instructions
  • Communicate promptly with customers
  • Ensure quality and accuracy of work
  • Handle shipments per operational procedures
  • Solve problems for key account customers
  • Prepare for regular business review meetings
  • Lead implementation of operational changes

Must Have skills

Customer service skillsNegotiation skillsTime managementCommunication skillsProficiency in MS Office

Job Keywords

customer servicelogisticsfreight forwardingsupply chainproblem-solving

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