Customer Service Officer
Anradus Pte Ltd
Posted
3 weeks ago
Singapore, Singapore
Onsite
SGD 3K
Entry Level
Full Time
Sema Summary
The Customer Service Officer will handle rate inquiries and support business targets. This role involves liaising with carriers and coordinating with the operations team for smooth shipment execution.
About Company
Anradus Pte Ltd is a recruitment firm in Singapore specializing in various staffing solutions and talent management services.
Core Requirements
- Proficient in Microsoft Office
- Strong communication skills
- Ability to handle customer inquiries
- Team collaboration skills
- Willingness to learn and adapt
Responsibilities
- Handle rate inquiries from customers and agents.
- Liaise with carriers to secure competitive rates.
- Coordinate with the operations team for shipment execution.
- Monitor market trends for pricing strategies.
- Support key accounts with regular communication.
- Prepare reports for pricing follow-ups.
- Perform other duties as assigned.
Must Have skills
Job Keywords
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