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Customer Service Officer
White Global
Posted
3 weeks ago

Manila

Remote

PHP 30K

Junior Level

Full Time

Job Categories

Customer Support Service Hybrid Full-time

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Sema Summary

As a Customer Service Officer at White Global, you will be responsible for providing exceptional customer support in a hybrid working environment. This role is suitable for junior professionals looking to enhance their skills in customer interaction and problem-solving. Your main duties will involve assisting customers with inquiries and resolving issues promptly. The position requires good communication skills and an ability to work effectively in a team. A competitive salary package is offered.

About Company

White Global specializes in providing comprehensive outsourcing solutions and customer support services across various industries.

Core Requirements

Excellent communication skills
Customer support experience
Problem-solving abilities
Ability to work in a team
High school diploma

Responsibilities

Assist customers with inquiries
Resolve customer complaints
Provide information about services
Document customer interactions
Collaborate with team members
Maintain customer satisfaction
Utilize support tools effectively

Must Have skills

CommunicationProblem-solvingTeamworkCustomer assistanceAdaptability

Nice To Have Skills

Multilingual skillsExperience with CRM softwareTime managementAttention to detailEmpathy

Tools Knowledge Requried

CRM softwareCommunication platformsHelpdesk tools

Job Keywords

customer servicesupportcommunicationproblem-solvingteamwork

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