Customer Service Officer
RCBC
Posted
3 weeks ago
Makati, National Capital Region, Philippines
Remote
PHP 30K
Entry Level
Full Time
Sema Summary
The Customer Service Officer provides after-sales service support for GTB E-Channel services. This role involves onsite visits or remote assistance to corporate clients.
About Company
Rizal Commercial Banking Corporation (RCBC) is one of the largest private domestic banks in the Philippines, offering a wide range of financial services and innovative solutions.
Core Requirements
- 4-Year College Degree in Banking, Business, IT, or Accounting
- Experience in Banking or IT preferred
- Strong communication skills
- Ability to provide remote assistance
- Customer service orientation
Responsibilities
- Provide after-sales service support for GTB E-Channel services
- Assist clients via email or phone
- Conduct onsite visits to corporate clients
- Act as a point of contact for RCBC Corporate clients
- Resolve client inquiries and issues
- Collaborate with internal teams for service improvements
- Maintain client relationships and satisfaction
Must Have skills
Job Keywords
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