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Customer Service Officer
Bank Lesca Dana Jakarta
Posted
last week

North Jakarta, Jakarta

Onsite

IDR 6M

Entry Level

Full Time

Job Categories

Customer Service Banking Support Sales

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Skills

Experience

Industry

Sema Summary

The Customer Service Officer role involves assisting customers with banking needs and ensuring high satisfaction. Candidates must have strong interpersonal skills and the ability to resolve inquiries effectively.

About Company

Bank Lesca Dana Jakarta is a trusted financial institution committed to providing comprehensive banking solutions. It emphasizes integrity and professional service to build customer trust.

Core Requirements

Bachelor’s degree in business, management, communication, or a related field
Strong interpersonal skills
Experience in customer support
Problem-solving abilities
Detail-oriented

Responsibilities

Assist customers with banking transactions
Maintain customer relationships
Achieve funding closing targets
Enhance customer experience
Support administrative processes
Resolve customer inquiries
Provide product information

Benifits

Competitive base salary + performance incentives
Health benefits (including glasses reimbursement)
Skill development & career growth opportunities
A warm and collaborative team environment

Must Have skills

Interpersonal skillsCustomer service experienceProblem-solvingMultitaskingProficiency in Bahasa Indonesia

Job Keywords

Customer ServiceBankingCustomer SupportProblem SolvingInterpersonal Skills

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