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Customer Service Officer
Bank Lesca Dana
Posted
4 days ago

North Jakarta, Jakarta

Onsite

IDR 6M

Entry Level

Full Time

Job Categories

Customer Service Finance Support Communication

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Sema Summary

The Customer Service Officer role involves assisting customers with their banking needs and ensuring high-quality support. The position requires resolving inquiries and enhancing the customer experience through professional service.

About Company

Bank Lesca Dana is a trusted financial institution established in 2018, offering accessible banking solutions with a focus on customer satisfaction and integrity.

Core Requirements

Strong interpersonal skills
Experience in customer support
Proficiency in Bahasa Indonesia
Attention to detail
Bachelor’s degree in a related field preferred

Responsibilities

Assist customers with banking needs
Provide high-quality customer support
Resolve customer inquiries
Handle customer complaints
Maintain excellent service standards
Coordinate with internal teams
Enhance customer experience

Benifits

Competitive base salary + performance incentives
Health benefits
Skill development
Career growth opportunities
Collaborative team environment

Must Have skills

Interpersonal skillsProblem-solvingMultitaskingCustomer service expertiseCommunication skills in Bahasa Indonesia

Job Keywords

Customer ServiceBankingCommunicationProblem-solvingSupport

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