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Customer Service Officer
AU SMALL FINANCE BANK
Posted
2 days ago

Mumbai Metropolitan Region

Onsite

INR 30K

Full Time

Job Categories

Finance Customer Service Banking Valuation

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Sema Summary

The role of Customer Service Officer at AU SMALL FINANCE BANK involves customer support related to gold loans. Responsibilities may include processing applications, communicating with clients, and providing financial advice. The position requires knowledge in finance and excellent customer service skills. This is a full-time role based in the Mumbai Metropolitan Region. The expected salary is approximately INR30000 per month.

About Company

AU SMALL FINANCE BANK focuses on providing a variety of financial services, including loans and banking solutions for diverse customer needs.

Core Requirements

Strong communication skills
Experience in customer service
Knowledge of gold loans
Proficiency in finance principles
Bachelor's degree in finance or related field

Responsibilities

Assist customers with gold loan inquiries
Process loan applications with accuracy
Provide financial advice to clients
Communicate effectively with clients
Maintain customer relationships
Handle customer complaints
Ensure compliance with financial regulations

Must Have skills

Customer serviceFinance knowledgeCommunication skillsProblem-solvingAttention to detail

Nice To Have Skills

Sales skillsConflict resolutionTeamworkOrganizational skillsAdaptability

Job Keywords

Customer ServiceGold LoanFinanceBankingLoan Processing

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