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Customer Service Officer
Malaysia Airlines
Posted
last month

Labuhan, Banten, Indonesia

Onsite

IDR 5M

Full Time

Job Categories

Customer Service Operations Support Airline

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Sema Summary

Malaysia Airlines is seeking a Customer Service Officer focused on domestic operations. The role requires assisting customers with inquiries and providing support while working on-site. Strong communication and problem-solving skills are essential. The selected candidate will work full-time in Labuhan, Banten, Indonesia, with a competitive salary package. Join a reputable airline in a dynamic role.

About Company

Malaysia Airlines is a prominent airline offering various travel services. The company is committed to delivering exceptional customer service and maintaining high operational standards.

Core Requirements

Excellent communication skills
Problem-solving abilities
Customer service experience
Willingness to work on-site
High school diploma or equivalent

Responsibilities

Assist customers with inquiries
Provide support for flight information
Handle ticket bookings and cancellations
Resolve customer complaints
Maintain accurate customer records
Collaborate with team members
Ensure compliance with company policies

Must Have skills

Communication skillsCustomer supportProblem-solvingAttention to detailTeam collaboration

Nice To Have Skills

Experience in airline industryMultilingual abilitiesTime managementAdaptabilityConflict resolution

Job Keywords

customer serviceairlinesupportoperationscommunication

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