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Coty

Customer Service Officer

Coty

Posted

last week

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Officer manages daily customer service operations for Coty's Travel Retail Asia Pacific unit. This role includes order processing, customer interactions, and collaboration with internal teams.

About Company

Coty is one of the world’s largest beauty companies with a diverse portfolio across various beauty sectors. It values diversity and promotes an inclusive workplace culture.

Core Requirements

  • Degree in Supply Chain
  • 3-5 years experience
  • Knowledge of SAP
  • Fluent in English
  • Strong MS Office skills

Responsibilities

  • Manage order processing in SAP.
  • Coordinate with logistics for delivery.
  • Maintain shelf-life requirements.
  • Collaborate on inventory management.
  • Handle customer queries effectively.
  • Ensure compliance with audit requirements.
  • Participate in business meetings.

Benifits

  • Omni-Working
  • Product Allowance
  • Free goods
  • Paid Parental Leave

Must Have skills

SAPCustomer ServiceCommunicationMS ExcelTeamwork

Job Keywords

Customer ServiceCotyOrder ManagementSAPBeauty Industry

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