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Customer Service
EXL
Posted
3 months ago

Noida, Uttar Pradesh, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Service Operations Data Consulting

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Sema Summary

The role involves reviewing and understanding claim-related documents. Candidates are expected to identify and upload necessary documents for subrogation.

About Company

EXL is a business consulting and services company specializing in transformation, data science, and change management. They provide tailored solutions to help businesses enhance efficiency and drive growth.

Core Requirements

Bachelor's degree preferred
Experience in customer service
Proficiency in Microsoft Office
Strong communication skills
Ability to work under pressure

Responsibilities

Review claim-related documents and proofs.
Ensure all required documents for subrogation are identified.
Upload the required documents onto the Subrosource platform.
Maintain client service systems effectively.
Provide support and assistance to customers.
Communicate necessary information clearly.
Work collaboratively with team members.

Must Have skills

Client service systemsMicrosoft ExcelComputer literacyListening skillsWriting communication skillsSpeed typingWorking under pressure

Job Keywords

Customer ServiceClaims SupportData ManagementCommunication SkillsMicrosoft Office

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