Customer Service
Shopee
Posted
5 days ago
Kuala Lumpur, Malaysia
Onsite
MYR 3K
Entry Level
Contract
Sema Summary
This role focuses on providing customer service via live chat for Shopee. The position is on a 12-month contract in Kuala Lumpur.
About Company
Shopee is a leading e-commerce platform in Southeast Asia. It offers a mobile-friendly shopping experience and aims to enhance the digital economy in the region.
Core Requirements
- High school diploma or equivalent.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Experience in customer service preferred.
- Familiarity with online chat tools.
Responsibilities
- Respond to customer inquiries via live chat.
- Resolve customer complaints and issues promptly.
- Provide accurate information about products.
- Assist customers with their orders.
- Document customer interactions.
- Collaborate with other departments to enhance service.
- Maintain a high level of customer satisfaction.
Must Have skills
Job Keywords
Similar Jobs
Customer Service
Shopee
Kuala Lumpur, Malaysia
Customer Service
MindPec Solutions
Cyberjaya, Selangor, Malaysia
Cashier
Ria Money Transfer
Mentekab, Pahang, Malaysia
Ecommerce Executive
SRKay Consulting Group
Greater Kuala Lumpur
Content Specialist
Tencent
Federal Territory of Kuala Lumpur, Malaysia
IT Support
TG Malaysia
Johor Bahru, Malaysia
Junior Specialist
Zuellig Pharma
Shah Alam, Selangor, Malaysia
Data Entry Specialist
Qi Group
Petaling Jaya, Selangor, Malaysia
Data Entry Specialist
Bjak
Petaling Jaya, Selangor, Malaysia
Business Intelligence Analyst
PERSOL APAC
Greater Kuala Lumpur
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.