Customer Service Intern
PCA Company Services
Posted
3 weeks ago
Ho Chi Minh City, Vietnam
Onsite
VND 5M
Intern Level
Internship
Sema Summary
The Customer Service Officer Intern supports the Customer Service team by handling inquiries and complaints. This role requires strong communication skills and a customer-oriented mindset.
About Company
PCA Company Services is a trusted partner in Vietnam for corporate secretary services, tax and accounting, and crisis management, serving both local and international clients.
Core Requirements
- Final-year students or fresh graduates
- Proficient in English
- Good communication skills
- Strong teamwork skills
- Basic proficiency in MS Office
Responsibilities
- Handle customer complaints and inquiries
- Clarify customer concerns
- Provide service recovery solutions
- Take ownership of customer interactions
- Propose ideas for process improvement
- Adapt to a fast-paced environment
- Manage personal backlog and meet KPIs
Benifits
- Hands-on training
- Professional environment
- Career development opportunities
- Internship allowance
Must Have skills
Job Keywords
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