Customer Service
Alight Solutions
Posted
last week
Gurgaon, Haryana, India
Onsite
INR 30K
Full Time
Sema Summary
The Team Member position in Customer Service involves assisting clients effectively. This role requires strong communication and problem-solving skills.
About Company
Alight Solutions specializes in delivering technology-enabled solutions that enhance employee benefits and compensation.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Ability to handle customer inquiries
- Problem-solving abilities
- Experience in a customer-facing role
Responsibilities
- Assist customers with inquiries and issues
- Provide information about services
- Resolve complaints efficiently
- Maintain customer records
- Collaborate with team members
- Follow up on customer interactions
- Ensure customer satisfaction
Must Have skills
Job Keywords
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