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Daythree

Customer Service Executive

Daythree

Posted

last week

Subang Jaya, Selangor

Onsite

MYR 3K

Full Time

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Sema

Sema Summary

The Customer Service Executive will provide outstanding service over phone and chat, fostering positive client relationships. This role is ideal for candidates looking to enter the customer service field with a dynamic company.

About Company

Daythree specializes in customer service solutions providing support across various communications platforms.

Core Requirements

  • SPM or Diploma/Bachelor's Degree
  • Strong English and Bahasa Melayu communication skills
  • Ability to work rotational shifts
  • Customer service experience
  • Active listening skills

Responsibilities

  • Deliver outstanding customer service over the phone.
  • Foster positive relationships with clients.
  • Assist in educating customers about products.
  • Handle inbound calls, emails, and live chats.
  • Provide support in a dynamic contact center.
  • Commit to a rotational work schedule.
  • Engage effectively with international customers.

Must Have skills

English communicationBahasa Melayu communicationPhone handling skillsActive listeningCustomer service skills

Job Keywords

Customer ServiceCommunicationSupportListeningEngagement

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