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Customer Service Executive
Rico Home Appliances
Posted
yesterday

Mumbai, Maharashtra, India

Onsite

INR 30K

Full Time

Job Categories

Customer Service Support Sales Admin

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Sema Summary

The Customer Service Executive role at Rico Home Appliances involves handling customer inquiries and providing effective solutions to enhance customer satisfaction. Applicants are expected to have strong communication skills and a customer-centric approach. This full-time position is based in Mumbai, Maharashtra, India. While specific experience level is not indicated, a familiarity with customer service protocols is advantageous. The role does not currently list any specific benefits.

About Company

Rico Home Appliances specializes in providing quality home appliances with a focus on customer satisfaction and service excellence.

Core Requirements

High school diploma or equivalent
Excellent communication skills
Problem-solving abilities
Strong customer service orientation
Ability to work in a team

Responsibilities

Assist customers with inquiries
Resolve product or service issues
Provide information about products
Process customer orders
Maintain records of customer interactions
Ensure customer satisfaction
Collaborate with team members

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkAdaptability

Nice To Have Skills

MultitaskingSales skillsTechnical knowledgeTime managementConflict resolution

Job Keywords

customer servicecommunicationsupportinquiriesproblem-solving

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