Customer Service Executive
NLEY CONSULTANTS PRIVATE LIMITED
Posted
6 days ago
Mumbai, Maharashtra, India
Onsite
INR 30K
Full Time
Sema Summary
The Customer Service Executive role involves assisting customers with inquiries and ensuring satisfaction. This position offers an opportunity to grow in a dynamic environment in Mumbai.
About Company
NLEY CONSULTANTS PRIVATE LIMITED is a company focusing on providing excellent customer service solutions.
Core Requirements
- Bachelor's degree in any field.
- Excellent communication skills.
- Ability to resolve customer issues.
- Experience in customer service role preferred.
- Familiarity with CRM systems.
Responsibilities
- Assist customers with inquiries and issues.
- Manage customer accounts and documentation.
- Respond to customer emails and calls promptly.
- Ensure high levels of customer satisfaction.
- Collaborate with team members effectively.
- Provide feedback on customer service processes.
- Identify and escalate complex issues.
Must Have skills
Job Keywords
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