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Customer Service Executive
MOVA
Posted
yesterday

Kuala Lumpur, Malaysia

Onsite

MYR 3K

Full Time

Job Categories

Customer Support Service Sales Communication

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Sema Summary

MOVA is seeking a Customer Service Executive to join their team in Kuala Lumpur, Malaysia. This full-time position requires strong communication skills to assist customers effectively. Responsibilities include managing inquiries and providing support. Experience level is not specified, but the role focuses on customer interaction and service. The expected salary is MYR3000 per month.

About Company

MOVA is a service-oriented company dedicated to delivering exceptional customer experiences.

Core Requirements

Strong communication skills
Customer-focused attitude
Problem-solving abilities
Ability to work in a team
Minimum high school diploma

Responsibilities

Manage customer inquiries via phone and email
Provide timely and accurate information to customers
Handle customer complaints and resolve issues
Assist in product knowledge and service details
Document customer interactions in system
Maintain a positive company image
Collaborate with team members for better service delivery

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAdaptability

Nice To Have Skills

Time managementConflict resolutionSales skillsMultilingualTechnical proficiency

Tools Knowledge Requried

CRM softwareEmailPhone systemChat support toolsDocumentation tools

Job Keywords

Customer ServiceCommunicationKuala LumpurSupportExecutive

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