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Unilever

Customer Service Executive

Unilever

Posted

3 months ago

Chennai, Tamil Nadu, India

Onsite

INR 60K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Executive at Unilever supports the B&W Category by managing supply chain processes. Responsibilities include demand planning, stock management, and KPI monitoring.

About Company

Unilever is a leading multinational company that offers various consumer products. They are dedicated to innovation and creating a positive impact on global markets.

Core Requirements

  • Bachelor's degree in relevant field
  • 2+ years of experience in supply/demand planning
  • Strong analytical skills in Excel
  • Experience with SAP/APO and PowerBI
  • Excellent communication and organizational skills

Responsibilities

  • Perform daily loss analysis and stock management.
  • Coordinate daily dispatches across factories.
  • Analyze historical sales trends and demand drivers.
  • Lead the demand planning process for B&W category.
  • Develop statistical forecast models.
  • Monitor and control business waste effectively.
  • Collaborate with various teams to ensure accurate information.

Must Have skills

Analytical skillsStrong communicationOrganizational skillsDecision-makingProficiency in Microsoft Office

Job Keywords

Customer ServiceSupply ChainDemand PlanningKPI MonitoringSAP

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