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Customer Service Executive
Unilever
Posted
last week

Chennai, Tamil Nadu, India

Onsite

INR 60K

Entry Level

Full Time

Job Categories

Customer Service Management Supply Logistics

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Sema Summary

The Customer Service Executive at Unilever supports the B&W Category by managing supply chain processes. Responsibilities include demand planning, stock management, and KPI monitoring.

About Company

Unilever is a leading multinational company that offers various consumer products. They are dedicated to innovation and creating a positive impact on global markets.

Core Requirements

Bachelor's degree in relevant field
2+ years of experience in supply/demand planning
Strong analytical skills in Excel
Experience with SAP/APO and PowerBI
Excellent communication and organizational skills

Responsibilities

Perform daily loss analysis and stock management.
Coordinate daily dispatches across factories.
Analyze historical sales trends and demand drivers.
Lead the demand planning process for B&W category.
Develop statistical forecast models.
Monitor and control business waste effectively.
Collaborate with various teams to ensure accurate information.

Must Have skills

Analytical skillsStrong communicationOrganizational skillsDecision-makingProficiency in Microsoft Office

Job Keywords

Customer ServiceSupply ChainDemand PlanningKPI MonitoringSAP

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