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KLA

Customer Service Engineer

KLA

Posted

3 weeks ago

Singapore, Singapore

Onsite

SGD 5K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Engineer at KLA will troubleshoot and repair complex equipment at customer facilities. This role requires strong communication skills and the ability to work independently while providing technical training and support.

About Company

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem, focusing on innovation and advanced process control solutions.

Core Requirements

  • Bachelor’s Degree in Mechanical/Mechatronics/Electrical/Electronics Engineering
  • Good interpersonal and communication skills
  • Ability to work independently
  • Willingness to travel at short notice
  • Experience in troubleshooting complex equipment

Responsibilities

  • Perform field service activities for troubleshooting and repairs
  • Resolve installation and upgrading issues
  • Coordinate equipment schedules to minimize downtime
  • Conduct customer orientation and technical training
  • Prepare field service reports and documentation
  • Provide 24/7 technical support
  • Collaborate with engineering and support teams

Benifits

  • transport allowance
  • overtime compensation
  • tuition reimbursement
  • professional development
  • mentorship programs

Must Have skills

Technical troubleshootingCustomer serviceCommunicationProblem-solvingTeam collaboration

Job Keywords

Customer ServiceEngineeringTechnical SupportField ServiceTroubleshooting

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