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Customer Service Coordinator
CBRE Philippines
Posted
last week

Subic, Central Luzon, Philippines

Onsite

PHP 25K

Entry Level

Temporary

Job Categories

Customer Service Coordination Management Administration

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Sema Summary

The Customer Service Coordinator provides information and resolves complaints regarding products and services. This role involves handling inquiries and coordinating service requests efficiently.

About Company

CBRE Philippines is focused on delivering service excellence in real estate and facilities management since 1996. With a team of over 1100 professionals, they aim to meet client needs through global insights.

Core Requirements

High school diploma or GED required.
Minimum two years of related experience.
Call center experience preferred.
Customer service knowledge.
Ability to use Microsoft Office Suite.

Responsibilities

Answer incoming service requests via various channels.
Generate and dispatch work orders to vendors.
Follow up with customers to ensure satisfaction.
Update customer service databases and reports.
Communicate service processes to customers.
Assist in training new hires.
Provide informal assistance to co-workers.

Must Have skills

Communication skillsProblem-solving skillsAnalytical skillsMicrosoft Office proficiencyTyping speed of 45-50 WPM

Job Keywords

customer servicecoordinationcommunicationoffice skillsproblem-solving

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