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Nityo Infotech

Customer Service Coordinator

Nityo Infotech

Posted

3 weeks ago

Singapore

Onsite

SGD 4K

Mid Level

Full Time

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Sema Summary

The Customer Service Coordinator interacts with customers to address their concerns and assist with their needs. This role involves managing communication between customers and warehouse operators regarding shipments.

About Company

Nityo Infotech is a Global Technology Solutions and Services organization headquartered in the US, with a strong presence across various regions. They provide a wide range of services to enterprises in multiple industries.

Core Requirements

  • O Level / Diploma in any field
  • 2-3 years of experience in logistics or supply chain
  • Proficient in Microsoft Office
  • Strong communication skills
  • Ability to manage customer inquiries

Responsibilities

  • Act as the contact point between customers and warehouse operators.
  • Liaise with customers and suppliers via phone and email.
  • Ensure accurate data input in the Warehouse Management System.
  • Monitor and arrange daily inbound and outbound shipments.
  • Prepare monthly billing data in Excel.
  • Maintain office areas and ensure they are well-kept.
  • Perform other job-related functions as required.

Must Have skills

Customer serviceLogistics managementMicrosoft OfficeCommunicationData entry

Job Keywords

Customer ServiceLogisticsSupply ChainWarehouse ManagementData Entry

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