Customer Service Coordinator
Semesteria
Posted
last week
Pampanga, Central Luzon, Philippines
Onsite
PHP 30K
Mid Level
Full Time
Sema Summary
The Customer Service Coordinator will manage customer interactions and ensure satisfaction. This role requires effective communication and problem-solving skills.
About Company
Semesteria is focused on providing excellent customer service and support solutions.
Core Requirements
- Bachelor's degree in a relevant field.
- Experience in customer service or support.
- Strong communication skills.
- Ability to handle customer inquiries.
- Problem-solving abilities.
Responsibilities
- Coordinate customer service activities.
- Manage customer inquiries and complaints.
- Provide accurate information regarding products.
- Maintain customer records.
- Work with cross-functional teams for resolutions.
- Develop and implement customer service policies.
- Monitor customer feedback and improve services.
Must Have skills
Job Keywords
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