Customer Service Coordinator
TPF Vietnam
Posted
last week
Ho Chi Minh City, Vietnam
Onsite
VND 15M
Mid Level
Full Time
Sema Summary
The Customer Service Online Coordinator handles customer inquiries and manages online orders for Australian stores. Key responsibilities include providing customer support and ensuring effective stock management.
About Company
TPF Vietnam specializes in marketing services and is focused on delivering quality customer experiences.
Core Requirements
- Excellent English communication skills
- Strong customer service mindset
- Minimum 3 years in customer service
- Ability to multitask in high-pressure environments
- Team player with effective time management
Responsibilities
- Receive and manage online customer orders.
- Communicate with customers via email for inquiries.
- Handle customer complaints and adjustments.
- Coordinate with teams to maintain stock levels.
- Update website and product information.
- Input data into internal systems.
- Perform other tasks as assigned by management.
Must Have skills
Job Keywords
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