Customer Service Coordinator
TALENTMATE
Posted
last week
Dumangas, Western Visayas, Philippines
Onsite
PHP 30K
Entry Level
Contract
Sema Summary
The Customer Service and Logistics Coordinator supports customer interactions from contract entry to final payment. This role emphasizes problem-solving and compliance in customer service activities, ensuring a smooth process for clients.
About Company
TALENTMATE is a job search platform that connects job seekers with potential employers across various industries, primarily in the UAE and GCC regions.
Core Requirements
- Bachelor's degree in a relevant field
- Experience in Order Management or Logistics
- Strong problem-solving skills
- Ability to work under minimal supervision
- Positive attitude in challenging situations
Responsibilities
- Manage customer account information and payment activities
- Engage with customers regarding contracting activities
- Resolve customer complaints and payment issues
- Perform outbound calls to inform customers of new products
- Support customers with account and contract inquiries
- Coordinate with sales for customer planning meetings
- Execute compliance monitoring related to payments and contracts
Must Have skills
Job Keywords
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