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Cargill

Customer Service Coordinator

Cargill

Posted

last week

Dumangas, Western Visayas, Philippines

Onsite

PHP 30K

Entry Level

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Industry

Sema

Sema Summary

The Customer Service and Logistics Coordinator ensures outstanding customer service and compliance with customer contracts. Responsibilities include managing customer interactions, account activities, and resolving issues efficiently.

About Company

Cargill is a global company focused on nourishing the world sustainably and responsibly, engaged in food and beverage manufacturing with over 158 years of experience.

Core Requirements

  • Bachelor's degree in relevant field
  • Experience in Order Management
  • Knowledge of logistics in manufacturing
  • Ability to create solutions for complex problems
  • Capacity to maintain a positive attitude in challenging situations

Responsibilities

  • Maintain account information for customer payments
  • Follow up on contracting activities and balances
  • Resolve customer complaints and payment issues
  • Perform outbound customer calls to promote new products
  • Provide customer service support for account inquiries
  • Participate in customer planning meetings
  • Monitor compliance related to payments and contracts

Must Have skills

CommunicationProblem-solvingCustomer serviceLogistics managementDetail-oriented

Job Keywords

customer servicelogisticsorder managementmanufacturingaccount management

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