Customer Service Coordinator
LIXIL
Posted
yesterday
Bangkok City
Onsite
THB 40K
Full Time
Sema Summary
As a Customer Service Coordinator at LIXIL in Bangkok City, you will be responsible for managing customer inquiries and ensuring high levels of customer satisfaction. The role requires strong communication and problem-solving skills to address customer issues efficiently. Ideal candidates will have experience in customer support and possess a proactive attitude towards service delivery. This full-time position offers an opportunity to enhance your coordination abilities in a dynamic environment.
About Company
LIXIL is a leading global company that specializes in housing and building materials, offering innovative solutions to enhance living spaces.
Core Requirements
- High School Diploma or equivalent
- Strong communication skills
- Ability to manage multiple tasks
- Customer service experience
- Proficiency in Thai and English
Responsibilities
- Respond to customer inquiries via phone and email.
- Resolve customer complaints effectively.
- Coordinate with other departments to enhance service delivery.
- Maintain accurate records of customer interactions.
- Assist in training new customer service staff.
- Provide product information to customers.
- Evaluate customer feedback for service improvement.
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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