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Customer Service Consultant
Trane Technologies
Posted
3 weeks ago

Na Noi, Nan, Thailand

Onsite

THB 50K

Mid Level

Full Time

Job Categories

Sales Customer Service Engineering Management

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Sema Summary

The Customer Service Consultant at Trane Technologies focuses on consulting with customers to meet service agreements and sales targets. This role requires strong communication skills and the ability to manage customer relationships effectively.

About Company

Trane Technologies is a global climate innovator advancing sustainability through leading brands Trane® and Thermo King®. The company is committed to combating climate change and fostering a culture of inclusivity and innovation.

Core Requirements

Bachelor's degree in engineering
At least 2 years of direct sales experience
Knowledge in HVAC systems
Excellent verbal and written communication skills
Strong computer skills in Microsoft Office

Responsibilities

Regularly visit customers to consult and provide repair services
Renew service agreement contracts
Forecast sales pipelines accurately
Plan sales activities and report customer feedback
Propose service offerings and action plans
Build customer relationship management data
Coordinate with service fulfillment team to handle complaints

Benifits

competitive compensation
comprehensive benefits
inclusive culture
employee growth opportunities

Must Have skills

Sales skillsCustomer service skillsProblem-solving skillsOrganizational skillsCommunication skillsTechnical knowledge in HVAC

Job Keywords

Customer ServiceSalesHVACEngineeringConsulting

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