Customer Service Consultant
Policybazaar.com
Posted
6 days ago
Gurugram, Haryana, India
Onsite
INR 30K
Entry Level
Full Time
Sema Summary
The Customer Service Consultant role involves assisting clients with inquiries and resolving issues. The position is based in Gurugram and requires on-site presence.
About Company
Policybazaar.com is a leading online platform for insurance and financial products in India. They aim to provide transparency and ease of access to insurance solutions.
Core Requirements
- Bachelor's degree or equivalent
- Strong communication skills
- Customer service orientation
- Problem-solving abilities
- Ability to work in a team
Responsibilities
- Assist customers with inquiries and complaints.
- Provide detailed product information.
- Resolve issues quickly and efficiently.
- Maintain customer records accurately.
- Follow up with customers to ensure satisfaction.
- Collaborate with team members to improve service.
- Adhere to company policies and procedures.
Must Have skills
Job Keywords
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