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Vatanapanit Publishing

Customer Service

Vatanapanit Publishing

Posted

3 months ago

Bangkok

Onsite

THB 30K

Mid Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The position requires managing post-sales customer service and addressing various product-related issues. It is essential to maintain the company's reputation through effective communication and problem-solving.

About Company

Vatanapanit Publishing specializes in the publishing of books and educational materials.

Core Requirements

  • Bachelor's degree in Marketing or related field
  • At least 3 years of experience in marketing or customer service
  • Strong interpersonal skills
  • Ability to handle customer complaints
  • Experience in promotional activities is a plus

Responsibilities

  • Manage post-sales customer support
  • Visit clients for relationship building
  • Promote products
  • Resolve product and service-related issues
  • Maintain the company's reputation
  • Assist in organizing promotional events
  • Provide feedback to the marketing team

Benifits

  • Social Security
  • Annual Salary Adjustments
  • Bonuses
  • Annual Leave
  • Various Allowances

Must Have skills

Customer ServiceMarketingInterpersonal SkillsProblem SolvingCommunication

Job Keywords

Customer ServiceMarketingProblem ResolutionClient RelationsPromotional Activities

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