Customer Service
ThaiSoftware Enterprise Co., Ltd.
Posted
2 weeks ago
Bangkok, Bangkok City
Onsite
THB 30K
Junior Level
Full Time
Sema Summary
ThaiSoftware Enterprise Co., Ltd. is seeking a Customer Service representative based in Bangkok. The role involves engaging with customers, addressing their queries, and ensuring satisfaction. Ideal candidates should have strong communication skills and the ability to handle customer inquiries efficiently. This full-time role is well-suited for those at the junior level, eager to grow in a customer support environment.
About Company
ThaiSoftware Enterprise Co., Ltd. specializes in providing software solutions and customer service support, aimed at enhancing client satisfaction and business productivity.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer-focused attitude
- Problem-solving ability
- Ability to work in a team
Responsibilities
- Respond to customer inquiries promptly.
- Provide product information and support.
- Resolve customer complaints efficiently.
- Maintain accurate customer records.
- Assist in upselling services to clients.
- Collaborate with team members for better service.
- Gather customer feedback for improvement.
Must Have skills
Nice To Have Skills
Job Keywords
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