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Customer Service Associate
UST
Posted
3 weeks ago

Taguig, National Capital Region

Onsite

PHP 30K

Junior Level

Full Time

Job Categories

Customer Support Service Language Bilingual

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Sema Summary

UST is seeking a bilingual Customer Service Associate to join their team in Taguig, National Capital Region. The ideal candidate should be proficient in Korean and possess strong communication skills to assist customers effectively. Responsibilities will include handling customer inquiries, providing solutions, and ensuring customer satisfaction. A full-time opportunity suitable for junior-level applicants, it offers a competitive salary and opportunities for growth.

About Company

UST is a global company focused on delivering innovative solutions in technology and services. They prioritize customer satisfaction and employee development, creating an environment conducive to growth.

Core Requirements

High school diploma or equivalent
Bilingual in Korean and English
Customer service experience
Strong communication skills
Ability to solve problems

Responsibilities

Assist customers with inquiries and issues
Provide solutions to customer problems
Maintain customer satisfaction
Document customer interactions
Collaborate with team members
Follow company protocols
Participate in training sessions

Must Have skills

Bilingual communicationCustomer supportProblem solvingTime managementAdaptability

Nice To Have Skills

MultitaskingTeam collaborationConflict resolutionTechnical proficiencyCultural awareness

Job Keywords

Customer ServiceBilingualKoreanSupportCommunication

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