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Customer Service Associate
TRANSFORMCX
Posted
last week

Kolkata, West Bengal

Onsite

INR 25K

Intern Level

Full Time

Job Categories

Customer Support Service IT Consulting

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Sema Summary

TRANSFORMCX is seeking a Customer Service Associate to manage customer queries. Candidates should have strong communication skills in Bengali, Hindi, and English.

About Company

TRANSFORMCX is a leading digital business transformation partner, committed to helping businesses thrive in a digital environment.

Core Requirements

Undergraduate (12th Pass)
Fluent in Bengali, Hindi, and English
Basic computer knowledge
Problem-solving attitude
Freshers or max 1 year experience

Responsibilities

Handle customer calls and resolve queries
Provide product and service information
Document customer interactions
Meet performance targets
Communicate effectively in multiple languages
Maintain a customer-centric approach
Adopt a positive attitude towards problem solving

Benifits

Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund

Must Have skills

CommunicationProblem-solvingBengali fluencyHindi fluencyEnglish fluency

Job Keywords

Customer ServiceSupportCommunicationProblem-solvingFluent in multiple languages

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