Customer Service Associate
Foundever
Posted
last week
Cebu, Central Visayas, Philippines
Onsite
PHP 30K
Entry Level
Full Time
Sema Summary
Foundever seeks enthusiastic customer service associates who excel in creating memorable experiences. You will assist customers through various channels and represent the brand effectively.
About Company
Foundever is a next-generation service leader specializing in customer experience and operates globally with 150,000 employees across over 45 countries.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Customer service experience preferred
- Ability to work independently
- Proficiency with computers
Responsibilities
- Assist customers via phone, chat, and email
- Deliver exceptional customer service
- Address customer inquiries and issues
- Maintain a positive and enthusiastic demeanor
- Collaborate with team members effectively
- Ensure customer satisfaction and engagement
- Transform customer interactions into memorable experiences
Benifits
- Mentorship opportunities
- Work-life balance programs
- Career growth
- Wellness initiatives
Must Have skills
Job Keywords
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