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Accenture

Customer Service Associate

Accenture

Posted

yesterday

Bengaluru, Karnataka, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Accenture is seeking a Customer Service Associate in Bengaluru to support voice-related customer interactions. The role is suitable for junior-level candidates with a passion for customer support. Responsibilities include managing customer inquiries, resolving issues, and ensuring a positive experience. This full-time position requires good communication skills and the ability to work on-site. Salary is estimated at INR 30,000 per month.

About Company

Accenture is a global professional services company specializing in consulting and technology services.

Core Requirements

  • High school diploma
  • Good communication skills
  • Ability to work in a team
  • Customer service experience
  • Problem-solving skills

Responsibilities

  • Manage customer inquiries
  • Provide timely resolution
  • Support customer interactions
  • Ensure positive experiences
  • Collaborate with team members
  • Document customer interactions
  • Follow company policies

Must Have skills

Communication skillsTeam collaborationProblem-solvingCustomer serviceAdaptability

Nice To Have Skills

Time managementTechnical skillsSales experienceMultilingual abilitiesConflict resolution

Tools Knowledge Requried

CRM softwareMicrosoft OfficeCommunication toolsHelpdesk software

Job Keywords

Customer ServiceAssociateVoice SupportCommunicationProblem Solving

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