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Accenture

Customer Service Associate

Accenture

Posted

yesterday

Bengaluru, Karnataka, India

Onsite

INR 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Accenture is seeking a Customer Service Associate in Bengaluru, Karnataka. This role involves assisting customers with inquiries and providing exceptional service to ensure customer satisfaction. Strong communication skills are essential for effective interactions. The position is full-time and provides an opportunity to grow within a respected global firm. A competitive salary is offered, typically around INR 30,000 per month.

About Company

Accenture is a leading global professional services company specializing in digital, cloud, and security. They provide a comprehensive range of services and solutions in strategy, consulting, digital transformation, technology, and operations.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to handle customer inquiries
  • Problem-solving abilities
  • Team collaboration skills

Responsibilities

  • Assist customers with inquiries and issues.
  • Provide information about products and services.
  • Document customer interactions accurately.
  • Resolve customer complaints efficiently.
  • Maintain knowledge of company policies and procedures.
  • Collaborate with team members for optimal service.
  • Support customer service initiatives.

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkTime management

Nice To Have Skills

MultilingualSales experienceTechnical skills

Tools Knowledge Requried

CRM softwareEmail platformsCommunication tools

Job Keywords

Customer supportAssociateAccentureBengaluruFull-time

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