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Accenture

Customer Service Associate

Accenture

Posted

yesterday

Bengaluru, Karnataka, India

Onsite

INR 30K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Accenture is seeking a Customer Service Associate to join their team in Bengaluru. This role is crucial for managing customer interactions and ensuring a high level of service. Candidates should be comfortable working on-site and be ready to engage with clients effectively. Strong communication skills and a customer-oriented mindset are essential for success in this position. The role is full-time and offers a competitive salary.

About Company

Accenture is a global professional services company that specializes in consulting and processing services, helping businesses maximize their potential through digital transformation.

Core Requirements

  • Good communication skills
  • Customer service experience
  • Ability to handle queries
  • Problem-solving skills
  • Education in relevant field

Responsibilities

  • Respond to customer inquiries
  • Manage customer complaints
  • Provide information about services
  • Ensure customer satisfaction
  • Maintain accurate records
  • Collaborate with team members
  • Facilitate effective communication

Must Have skills

CommunicationProblem-solvingCustomer engagementRecord managementTeam collaboration

Nice To Have Skills

CRM softwareTime managementMultilingual skills

Tools Knowledge Requried

CRM softwareMicrosoft Office

Job Keywords

Customer ServiceSupportClient RelationsCommunicationTeamwork

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