Customer Service Associate
Accenture
Posted
yesterday
Bengaluru, Karnataka, India
Onsite
INR 30K
Full Time
Sema Summary
The Customer Service Associate position at Accenture in Bengaluru, India involves providing assistance and support to customers through voice communication. Candidates will be responsible for handling inquiries, resolving issues, and ensuring customer satisfaction. This full-time role requires strong communication skills and a customer-centric approach. The position does not specify an experience level but is vital for those looking to start a career in customer service.
About Company
Accenture is a global professional services company specializing in digital, cloud, and security services. They work with clients across diverse industries to enhance their business processes and customer engagements.
Core Requirements
- High school diploma
- Strong communication skills
- Customer service experience
- Ability to handle inquiries
- Problem-solving capabilities
Responsibilities
- Assist customers through voice calls
- Resolve customer inquiries effectively
- Maintain high levels of customer satisfaction
- Document customer interactions
- Collaborate with team members
- Follow up on customer issues
- Provide product information to customers
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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