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Customer Service Associate
Accenture
Posted
yesterday

Bengaluru, Karnataka, India

Onsite

INR 30K

Full Time

Job Categories

Customer Support Service Sales Operations

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Sema Summary

Accenture is seeking a Customer Service Associate to join their team in Bengaluru, India. The role involves supporting customers through voice interactions, ensuring high satisfaction levels. Strong communication skills and a customer-oriented approach are essential for success. This is a full-time, on-site position, offering the opportunity to work within a reputable global company.

About Company

Accenture is a leading global professional services company, providing services in strategy, consulting, digital, technology, and operations.

Core Requirements

High school diploma or equivalent
Excellent verbal communication skills
Customer-oriented mindset
Ability to work in a team environment
Quick problem-solving abilities

Responsibilities

Handle customer inquiries via phone
Provide accurate information regarding services
Resolve customer issues in a timely manner
Document interactions with customers
Collaborate with team members to enhance service quality
Maintain knowledge of company products
Follow up on customer feedback and concerns

Must Have skills

Communication skillsCustomer serviceProblem-solvingTeamworkTime management

Nice To Have Skills

Technical proficiencyMultilingual abilitiesSales experience

Job Keywords

customer servicecommunicationassociatesupportAccenture

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