Customer Service Associate
Accenture
Posted
yesterday
Bengaluru, Karnataka, India
Onsite
INR 30K
Full Time
Sema Summary
Accenture is seeking a Customer Service Associate for their Bengaluru office. The role involves managing customer queries and providing support via voice channels. Candidates should demonstrate strong communication skills and a customer-focused mindset. While no specific experience level is mentioned, the position is a full-time, on-site opportunity. Competitive salary and growth potential are expected, typical for such roles in India.
About Company
Accenture is a global professional services company specializing in digital, cloud, and security. They offer services in strategy and consulting, digital transformations, technology implementations, and operational management.
Core Requirements
- High school diploma
- Strong communication skills
- Customer service experience preferred
- Ability to work in a team
- Problem-solving skills
Responsibilities
- Handle customer inquiries promptly.
- Provide assistance via voice channels.
- Resolve customer issues effectively.
- Maintain customer satisfaction.
- Document interactions in the system.
- Collaborate with team members.
- Participate in training sessions.
Must Have skills
Nice To Have Skills
Job Keywords
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