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MyTutor.my

Customer Service Assistant

MyTutor.my

Posted

last week

Seremban, Negri Sembilan, Malaysia

Onsite

MYR 3K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Assistant will manage customer inquiries and provide support. This role focuses on resolving issues and enhancing the overall customer experience.

About Company

MyTutor.my is Malaysia's leading provider of personalized 1-to-1 home and online tuition, designed to help students achieve academic success.

Core Requirements

  • Fluency in English and Bahasa Malaysia.
  • Experience in customer service.
  • Strong interpersonal skills.
  • Ability to resolve complaints.
  • Professional demeanor.

Responsibilities

  • Manage customer inquiries.
  • Provide client support.
  • Resolve issues promptly.
  • Maintain customer records.
  • Support operations team.
  • Enhance customer experience.
  • Engage with clients daily.

Must Have skills

Customer service skillsCommunication skillsProblem-solvingInterpersonal skillsTime management

Job Keywords

Customer ServiceCommunicationSupportInterpersonal SkillsProblem Solving

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