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Envision

Customer Service Assistant

Envision

Posted

6 days ago

Mumbai, Maharashtra, India

Onsite

INR 30K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role focuses on assisting customers and resolving their inquiries. It's an opportunity to develop skills in customer relations while working in a dynamic team environment.

About Company

Envision is a customer-centric company dedicated to providing exceptional service in various industries.

Core Requirements

  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Ability to work in a team.
  • Problem-solving skills.
  • Customer service experience preferred.

Responsibilities

  • Respond to customer inquiries promptly.
  • Assist customers with product-related questions.
  • Handle customer complaints effectively.
  • Maintain a positive attitude during customer interactions.
  • Document customer interactions in the database.
  • Collaborate with team members to improve service delivery.
  • Participate in training sessions to enhance skills.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceTime management

Job Keywords

customer servicecommunicationproblem-solvingteamworkadministrative support

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