Customer Service Agent
1Aviation Groundhandling Services, Corp.
Posted
3 weeks ago
Laoag, Ilocos Region, Philippines
Onsite
PHP 25K
Entry Level
Full Time
Sema Summary
The Customer Service Agent at 1Aviation is responsible for attending to passenger needs at Laoag Airport. This role requires compliance with safety and customer service standards while performing various operational tasks.
About Company
1Aviation Groundhandling Services Corporation is a leading provider of ground handling services in the Philippines, supporting major airlines since its establishment in 2018.
Core Requirements
- Graduate of a 4-year course in Hospitality Management or Tourism
- 0-1 years of customer service experience
- Service-oriented mindset
- Above-average communication skills
- Analytical skills
Responsibilities
- Attend to passenger needs and inquiries
- Ensure compliance with safety and service standards
- Perform tasks based on training provided
- Maintain cleanliness of counters and gates
- Handle flight disruption-related issues
- Prepare sales reports and handle cash collections
- Remain at the airport post-flight for emergencies
Must Have skills
Job Keywords
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