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1Aviation Groundhandling Services, Corp.

Customer Service Agent

1Aviation Groundhandling Services, Corp.

Posted

last week

Cauayan, Cagayan Valley, Philippines

Onsite

PHP 25K

Entry Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Join 1Aviation as a Customer Service Agent to assist passengers at Cauayan Airport. This full-time role involves managing customer inquiries and handling essential operational tasks.

About Company

1Aviation Groundhandling Services Corporation is a leading provider of ground handling services in the Philippines. Founded in 2018, the company supports major airlines by providing comprehensive airport services.

Core Requirements

  • Graduate of a 4-year course in Hospitality Management or Tourism
  • Customer service experience preferred
  • Service-oriented mindset
  • Above-average communication skills
  • Willingness to work shifts

Responsibilities

  • Attend pre-flight briefings before check-in
  • Maintain cleanliness of counters and gates
  • Serve customer inquiries and provide solutions
  • Handle flight disruption-related issues
  • Generate reports on irregularities
  • Prepare sale reports and handle cash collections
  • Verify guests' flight details

Must Have skills

CommunicationCustomer ServiceProblem-solvingAttention to DetailTeamwork

Job Keywords

Customer ServiceHospitalityGround HandlingAirport OperationsPassenger Assistance

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