Customer Service Agent
1Aviation Groundhandling Services, Corp.
Posted
3 months ago
Cauayan, Cagayan Valley, Philippines
Onsite
PHP 25K
Junior Level
Full Time
Sema Summary
Join 1Aviation as a Customer Service Agent to assist passengers at Cauayan Airport. This full-time role involves managing customer inquiries and handling essential operational tasks.
About Company
1Aviation Groundhandling Services Corporation is a leading provider of ground handling services in the Philippines. Founded in 2018, the company supports major airlines by providing comprehensive airport services.
Core Requirements
- Graduate of a 4-year course in Hospitality Management or Tourism
- Customer service experience preferred
- Service-oriented mindset
- Above-average communication skills
- Willingness to work shifts
Responsibilities
- Attend pre-flight briefings before check-in
- Maintain cleanliness of counters and gates
- Serve customer inquiries and provide solutions
- Handle flight disruption-related issues
- Generate reports on irregularities
- Prepare sale reports and handle cash collections
- Verify guests' flight details
Must Have skills
Job Keywords
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