Customer Service Agent
1Aviation Groundhandling Services, Corp.
Posted
3 months ago
Bohol
Onsite
PHP 25K
Junior Level
Full Time
Sema Summary
1Aviation seeks a Customer Service Agent in Bohol to ensure excellent passenger experiences. This role involves managing guest inquiries and airport operations in a fast-paced environment.
About Company
1Aviation Groundhandling Services Corporation is a leading provider of ground handling services in the Philippines, established in 2018.
Core Requirements
- Bachelor's degree in Hospitality Management, Tourism, or related field
- Strong communication and interpersonal skills
- Ability to handle high-pressure situations
- Prior experience in a customer service role
- Willingness to work rotating shifts
Responsibilities
- Attend to passenger needs and inquiries
- Ensure compliance with safety and customer service standards
- Handle check-in and boarding operations
- Maintain cleanliness at service points
- Manage sales and cash reports
- Prepare for pre-flight and post-flight duties
- Assist with special handling for VIP and elderly passengers
Benifits
- career development opportunities
- training support
Must Have skills
Job Keywords
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