Search for Jobs

Customer Service Advisor
Concentrix
Posted
3 weeks ago

Ho Chi Minh City

Onsite

USD 3K

Junior Level

Full Time

Job Categories

Support Customer Service Operations Management

Match

Skills

Experience

Industry

Sema Summary

Concentrix is looking for a Customer Service Advisor for their Ho Chi Minh City office. This role requires assisting customers, managing inquiries, and providing excellent service. Ideal candidates should be fluent in Korean and possess strong communication skills. This is a full-time position suitable for junior-level applicants. Knowledge of customer service processes is advantageous.

About Company

Concentrix is a global leader in customer experience solutions, dedicated to enhancing customer interactions across multiple industries.

Core Requirements

Fluency in Korean
Strong communication skills
Experience in customer service
Problem-solving abilities
Teamwork and collaboration

Responsibilities

Assist customers with inquiries.
Resolve customer issues efficiently.
Provide detailed product information.
Manage customer accounts.
Ensure customer satisfaction.
Document customer interactions.
Collaborate with team on improvements.

Must Have skills

CommunicationCustomer serviceProblem solvingTeamworkFluency in Korean

Nice To Have Skills

MultilingualAdaptabilityTime management

Job Keywords

customer serviceadvisorKoreansupportcommunication

Similar Jobs