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Customer Retention Specialist
TalentPop App
Posted
yesterday

Angeles, Central Luzon, Philippines

Remote

PHP 30K

Full Time

Job Categories

Customer Support Sales Marketing Remote

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Sema Summary

The Customer Retention Specialist role at TalentPop App focuses on enhancing customer loyalty and engagement. Responsibilities include analyzing customer feedback, developing communication strategies, and monitoring retention metrics. Ideal candidates will possess strong analytical and communication skills, with a background in customer support or related fields. This position is full-time and offers remote work flexibility. Benefits and specific experience requirements are not mentioned.

About Company

TalentPop App specializes in customer engagement solutions, focusing on building strong relationships and retaining clients.

Core Requirements

Strong analytical skills
Excellent communication
Customer service experience
Problem-solving abilities
Ability to work remotely

Responsibilities

Develop customer retention strategies
Analyze customer feedback
Create communication plans
Monitor retention metrics
Engage with customers regularly
Collaborate with marketing teams
Provide reports on customer satisfaction

Must Have skills

Analytical skillsCommunicationCustomer serviceProblem-solvingEngagement strategies

Job Keywords

Customer RetentionCustomer EngagementSupportAnalysisCommunication

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