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Customer Retention Specialist
TalentPop App
Posted
yesterday

General Santos, Soccsksargen, Philippines

Remote

PHP 30K

Full Time

Job Categories

Customer Support Sales Marketing Remote

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Sema Summary

The Customer Retention Specialist role at TalentPop App involves enhancing customer loyalty and satisfaction. Candidates will focus on proactive communication and engagement strategies to retain clients. Ideal applicants should possess strong interpersonal skills and a customer-focused mindset. This full-time position is based in General Santos, Soccsksargen, but operates remotely. Competitive salary and potential for growth are essential to this role's appeal.

About Company

TalentPop App specializes in enhancing customer experiences through effective retention strategies.

Core Requirements

Communication skills
Problem solving
Customer service experience
Data analysis
Remote work experience

Responsibilities

Engage with customers regularly
Analyze retention data
Develop retention strategies
Collaborate with other departments
Track customer satisfaction
Respond to client inquiries
Provide feedback to teams

Must Have skills

Interpersonal skillsAnalytical skillsCustomer focusProblem solvingCommunication skills

Nice To Have Skills

Sales experienceProject managementData-driven decision makingRemote collaborationTime management

Job Keywords

Customer RetentionCustomer SupportSalesRemote WorkClient Engagement

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