Customer Renewal Executive
SAP
Posted
2 weeks ago
Gambir, Jakarta, Indonesia
Remote
IDR 20M
Mid Level
Full Time
Sema Summary
The Customer Renewal Executive at SAP focuses on managing complex renewal processes to enhance customer retention. This role requires strategic insight and collaboration across multiple teams.
About Company
SAP is a leading enterprise application and business AI company specializing in integrated solutions that enhance efficiency and drive business impact across various industries.
Core Requirements
- Bachelor's Degree in Business or related field
- 5-8 years in renewals or enterprise account management
- Experience with SaaS or enterprise software
- Strong analytical and commercial skills
- Excellent negotiation capabilities
Responsibilities
- Manage enterprise renewal processes from engagement to closure
- Structure complex renewal and replacement deals
- Identify and mitigate renewal risks
- Collaborate with cross-functional teams for alignment
- Provide commercial guidance to influence outcomes
- Forecast renewal trends and risks
- Engage with stakeholders to communicate renewal strategies
Benifits
- Skill growth
- Dynamic work environment
- Training programs
- Collaborative team culture
- Competitive compensation
Must Have skills
Job Keywords
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