Customer Relationship Manager
Ashiesh Nx Pvt Ltd
Posted
5 days ago
Nagpur, Maharashtra, India
Onsite
INR 50K
Mid Level
Full Time
Sema Summary
The Customer Relationship Manager will oversee client interactions and ensure satisfaction. This role is essential for maintaining and expanding customer relationships.
About Company
Ashiesh Nx Pvt Ltd specializes in customer relationship management solutions.
Core Requirements
- Bachelor's degree in Business or related field.
- Experience in customer relationship management.
- Strong communication and interpersonal skills.
- Ability to analyze customer feedback.
- Proficiency in CRM software.
Responsibilities
- Manage customer relationships to enhance satisfaction.
- Address customer inquiries and complaints promptly.
- Develop strategies to improve customer engagement.
- Collaborate with sales teams to identify growth opportunities.
- Train and mentor junior staff in customer service best practices.
- Analyze customer data to drive effective solutions.
- Prepare reports on customer interactions and feedback.
Must Have skills
Job Keywords
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