Customer Relationship Management Specialist
OrganizeIn
Posted
18 hours ago
Bengaluru, Karnataka, India
Onsite
INR 30K
Full Time
Sema Summary
The Customer Relationship Management Specialist at OrganizeIn is responsible for managing customer interactions and ensuring satisfaction. The role involves coordinating with sales teams to address client needs and developing strategies to enhance customer retention. Candidates should have strong analytical skills and customer insight techniques. The position is full-time, located in Bengaluru, and offers a competitive salary.
About Company
OrganizeIn specializes in providing innovative solutions for managing customer relationships.
Core Requirements
- Bachelor's degree in business or related field
- Strong analytical skills
- Excellent communication skills
- Experience with customer relationship management software
- Ability to work collaboratively in a team
Responsibilities
- Manage customer interactions and address inquiries
- Develop and maintain customer databases
- Coordinate with sales teams for client needs
- Analyze customer feedback for service improvement
- Implement strategies to enhance customer retention
- Prepare reports on customer satisfaction metrics
- Conduct market research to understand customer trends
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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